Logistics
Shipping
We print and ship from Detroit, Michigan via our partner CustomCat. Shipping across the contiguous United States is included in every list price — no surprises at checkout.
Timeline
- Approval to print: Once you approve your portrait in the editor, we send it to print within an hour.
- Production: 1–3 business days.
- Transit (Economy, default): 2–6 business days after production leaves the warehouse.
- Total typical delivery: 5–9 business days from approval.
Where we ship
At launch, the contiguous 48 US states. Alaska, Hawaii, and US territories aren't available yet — the shipping costs for canvases that size are prohibitive. We're working on it.
European customers — we hear you. International fulfilment is on our roadmap; we'd rather wait until we have a partner who can deliver a 24×36″ canvas at a sane price.
Notes
- The two largest sizes (20×30, 24×36) ship UPS Ground and cannot be delivered to PO Boxes.
- Tracking numbers arrive via email as soon as our print partner labels your shipment.
- We don't expedite production at launch — every order ships in the order it was approved. If delivery date matters, plan accordingly.